Now that it's all over, what did you really do yesterday that's worth mentioning? ~Coleman Cox

Saturday, November 21, 2009

Oh, Please!




My ire is up.

Back in October (21st, to be exact) I wrote about tipping.  In case you missed it, and I am sure you did, I stated that I believe the whole thought that a tip is owed for a service regardless of how good or bad it was is ridiculous.  I also said that I do tip, even though half the time I think it is unearned. 

And now we are given the story of two college kids arrested for not leaving a tip at a restaurant.  They were with 6 friends, so the restaurant tacked on what it called a mandatory 18% gratuity.  The kids received bad service, so they refused to pay the $16.35 tip.  As a result, they were handcuffed and arrested for theft!  The restaurant says that the menu clearly states, "18 percent gratuity added to check of parties of 6 of more," and a similar message is printed on receipts, therefore, the offending customers have no excuse for not paying.

I say that's baloney.


The problem is the wording of the notice on the menu.  A gratuity, as defined by Merriam-Webster, is " something given voluntarily or beyond obligation usually for some service; especially : tip."  What? Two people have been arrested and charged with theft because they chose not to VOLUNTARILY GIVE something?  The restaurant should call it what it is, which is a surcharge.  The 18% charge was NOT a "gratuity". The arrested customers say they received bad service, which included them finding their own napkins and cutlery while their waitress took a smoke break, and waiting over an hour for salad and wings.  I wouldn't have tipped her, either.

I hope those kids fight this, and if I were a lawyer I would sue the doors off that restaurant for them, pro bono.  I am sick of the whole idea of entitlement in this world, and tipping is just a symptom of the real disease.

Read the original story from The Philadelphia Inquirer:

College students arrested for not paying tip

It was an evening out that college students Leslie Pope and John Wagner will long remember.
Not only did they get what they called lousy service, they got handcuffed and arrested.
All over a $16.35 tip.
They were with a half-dozen friends at the Lehigh Pub in Bethlehem last month, so the establishment tacked what it called a mandatory 18 percent gratuity onto the bill of about $73, according to reports.
Pope and Wagner refused to pay.
"You can't give us terrible, terrible service and expect a tip," said Pope, a 22-year-old Moravian College senior who's a Pottsville native, according to the Lehigh Valley Express-Times.
They had to find their own napkins and cutlery while their waitress caught a smoke, had to ask the bar for soda refills, and had to wait over an hour for salad and wings, they told NBC10.
The pub, which was very busy that night, took the $73, but then called the cops, who treated the matter as a theft.
The menu clearly states, "18 percent gratuity added to check of parties of 6 of more," and a similar message is printed on receipts, a pub employee said this morning.
A court date is scheduled for next month.
What would they do if it happened again? a reporter asked.
"Honestly, probably gonna pay the tip anyway," said Pope, prompting Wagner, 24, a Lehigh University grad student, to laugh.

More Than a Car Wash

I was paging through a magazine while sitting at lunch the other day, and an ad for OnStar caught my eye.  It was a little story about how a lady had sent her car through the auto car wash, and realized when it came out that she had locked her keys in the car.  The cars behind hers in the wash were backing up, because no one could get in it to drive it off.  So, OnStar remotely unlocked her vehicle and all was well.  However; Jackie didn't understand.  It turned out that she has never been to a car wash where your vehicle goes though without you, while you watch it!  I couldn't get over that; we have one in town, and I occasionally go there.  But when I was a kid, it was a big deal to go there, and my brother and I would watch the car's progress through the windows.  We just thought that was the coolest thing.  There were other people hearing our conversation that day, and they all agreed that it was a fond memory for them, too.  I told Jackie that she has to take her kids...they will love it! I could tell that she didn't appreciate the coolness factor, but how could she, having never been there before? 




I never before thought about the auto car wash, and that someone wouldn't know what it was.  Maybe I will take her there one day soon.